Archive for the ‘Business’ Category

Trust

When I facilitate programs for leadership development, one of the topics we discuss in depth is trust.  The reason we talk about trust is that it is almost impossible to have a discussion about what makes a good leader without using the word “trust.”  To be a good leader you must be “trustworthy.”  You must have credibility with your followers and be someone whose word is always good.

So what exactly is trust?  Let’s start by thinking of 3 people whom you would trust with your life.  In other words identify some person or entity (think organization, agency, company) that you would trust to make life-altering or even life-ending decisions for you.  Have you thought of three?

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JDResources, Inc. announces additional CIO Services

JDResources, Inc. announces additional CIO Services

JDResources, Inc. (JDR) is expanding our executive technology talent offerings to the US west coast by offering a new set of Information Technology (IT) leadership services provided by our pool of experienced Chief Information Officers (CIO) and Chief Technology Officers (CTO).  Over the years, JDR has been providing interim CIOs and CTOs for companies that need strategic business leadership combined with strong, hands-on technology experience.

Now, JDR clients will be able to choose specific CIO leadership services.  Such CIO services include Business Transformation, Mergers and Acquisitions, agile Business Intelligence, Security & Compliance, Enterprise Architecture, institution of PMO , IT co-sourcing, IT organizational composition, cloud computing initiatives & delicate SaaS  transitions, and much more.

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JDResources and GetUsROI Team Up on WMS

Expansion of Warehouse Management Systems support and services

JDResources and GetUsROI, the Warehouse Management System (WMS) experts, introduce a better way to get your WMS work done: MyWMSTeam.

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Supply Chain Software Integrations versus Interfaces – Is there a Difference?

By Mark Fralick
Date: April 8, 2010
Too Often, IT does not Really Understand or Care about Operational Needs; Someone has to be the “Operational Conscience”
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Listening and Empathy: Lost Arts

When clients hire me to train their staff in “soft skills,” they often ask me to teach “communications skills.”   They want their people to be able to create and give presentations, write coherently, speak courteously to help desk clients or identify business requirements by effectively interviewing end-users.

When I am hired to do Change Management for an IT Project, clients ask me to create a Communications Plan.  That plan includes key stakeholders and the message or key points we want to communicate to each person or group.

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How to Use LinkedIn – the Right Way

I am an organization development (OD) consultant who specializes in helping IT organizations.  Why IT organizations?  Because my undergrad degree is in Computer Science and I spent 15 years at IBM as a systems engineer – gathering requirements, implementing systems, designing networks, managing projects and doing the things IT people do.  I understand IT people because I am one.

I went back to school for a Masters in Organizational Psychology once I figured out that I knew a lot about computers, but practically nothing about people – and that people-skills and human behavior figured prominently in the success of my IT projects.

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Managing Virtual Employees

Today, companies have employees both on and offsite, which brings the challenge of managing teams they can’t always see.  Virtual teams are potentially cost effective, providing that the company has the right structure, leadership, motivation and, most importantly, communication in place.  This is where technology can really pay off by substituting for in-person communications.  Organizations have a lot to choose from: email, text, conference call, video conferencing, Live Meeting, LinkedIn, Twitter, etc.; but too many variables lead to a lack of coherency and make tracking difficult.  The bottom line is that the manager needs to know what team members are doing, and that it aligns with the vision and mission statement for that project.  In my experience, weekly (or sometimes daily) phone calls with all of the team members together make a huge difference in the success of a project.

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Leading and Inspiring Technical Employees

Leading technical employees while inspiring commitment and engagement without the guarantees of job security, raises or promotions in the near term, may seem like a daunting prospect.  However, great leaders accomplish this all the time.

 

Keeping technical people energized and focused can be challenging, even in the best of times; right now it’s imperative to have great leadership, which I believe stems largely from constant and honest communication.  Typically, technical people tend to be very dedicated, hardworking individuals who frequently work crazy hours to achieve objectives.  If you get employees to remember why they joined your organization, reinvigorate their minds, and make them feel good about your business, human nature will inspire them to feel proud of the work they do.  Reaffirmation of the larger vision is always relevant, but is often not communicated frequently.  Now is definitely the time for management to be leaders.

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Going Green

Today, there is a large focus on the environment that has crossed over into business, with major companies around the world participating in new efforts to decrease waste and extra power usage.  Here at JDR, located in the International Paper Towers, we have started participating ourselves, with recycling receptacles for cans, plastic and paper throughout the offices here.  We also have worked to create an almost paperless recruiting process.

 

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Leveraging IT in a Bad Economy

During a recession, it is inevitable that companies start looking to cut costs.  Oftentimes, when senior executives begin to get nervous, IT investments end up on the cutting board.  This economic anxiety has resulted in what we currently see, with mass layoffs within many organizations and major business changes.  However, few departments have the impact on the business that technology can foster.  So, before cutting your IT staff, consider the alternatives to reduce costs and better align the business for future growth.

 

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