Posts Tagged ‘IT’

Supply Chain Software Integrations versus Interfaces – Is there a Difference?

By Mark Fralick
Date: April 8, 2010
Too Often, IT does not Really Understand or Care about Operational Needs; Someone has to be the “Operational Conscience”
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Listening and Empathy: Lost Arts

When clients hire me to train their staff in “soft skills,” they often ask me to teach “communications skills.”   They want their people to be able to create and give presentations, write coherently, speak courteously to help desk clients or identify business requirements by effectively interviewing end-users.

When I am hired to do Change Management for an IT Project, clients ask me to create a Communications Plan.  That plan includes key stakeholders and the message or key points we want to communicate to each person or group.

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How to Use LinkedIn – the Right Way

I am an organization development (OD) consultant who specializes in helping IT organizations.  Why IT organizations?  Because my undergrad degree is in Computer Science and I spent 15 years at IBM as a systems engineer – gathering requirements, implementing systems, designing networks, managing projects and doing the things IT people do.  I understand IT people because I am one.

I went back to school for a Masters in Organizational Psychology once I figured out that I knew a lot about computers, but practically nothing about people – and that people-skills and human behavior figured prominently in the success of my IT projects.

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IT’s Relationships

Over many years of consulting primarily for IT organizations I have noticed a pattern into which most IT groups fall.  They have poor or even contentious relationships – with internal customers, vendors, and sometimes even between groups within IT.

And most IT people will say, “So?  What we are supposed to do is technical stuff, relationships shouldn’t matter.”

Maybe relationships shouldn’t matter, but they do.  Unfortunately, I have seen superb technical organizations which are perceived by their internal customers as incompetent.  They are doing all of the right “technical stuff” — they have 99.99% system availability, clean databases, virus-free LANs, capable help-desks and a responsive network — but they are still perceived as incompetent because they have failed to build and maintain good relationships.

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2009 IT Hiring Outlook

We thought that this was a great compilation of 2009 research for IT professionals, so we wanted to share it. 

 

This slideshow was published by www.networkworld.com and the original information can be found at http://www.networkworld.com/slideshows/2009/010509-salary-hiring.html.

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This information on www.networkworld.com also includes an interactive map where you can Get a regional view of hot skills and salaries here:  http://www.networkworld.com/slideshows/2009/010509-salary-hiring.html#slide8

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Original source cited as www.networkworld.com.

 

 

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Gartner Reveals Top 10 Technologies

We found this great article from www.thebusinessofit.com and wanted to share it with you!

 

The good folks over at the Gartner Group have revealed the top 10 technologies that they believe will change the world over the next four years:

 

  1. Multicore and hybrid processors
  2. Virtualization and fabric computing
  3. Social networks and social software
  4. Cloud computing and cloud/Web platforms
  5. Web mashups
  6. User Interface
  7. Ubiquitous computing
  8. Contextual computing
  9. Augmented reality
  10. Semantics

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